RETURN POLICY

Thank you so much for shopping with us! Our goal is to make the returns process as simple as possible. With that in mind, we are excited to offer our improved and simplified return/exchange policy and process to make returning items easy!

Items can be returned for exchange or store credit within 30 days.
Labels are generated to customer via email to return. Please note a $6 flat rate fee is deducted from return for the label.
Please note that any item returned for exchange or credit must be in new/unworn condition free of any damages or signs of wear. Items must include original tags attached to the garment.

Refunds

Once returned packages are received, your item(s) will be processed within 3-5 business days. If returned merchandise is deemed to be in returnable condition, and you’ve requested a refund for your order (rather than store credit), the refund will be issued to your original form of payment equal to the price of the returned item(s), including sales tax (if applicable), minus the cost of the shipping label (if applicable). Please allow 5-10 business days for the amount to reflect on your account.

Please contact us at this email CustomerService@HiboSurf.com to start your return process.

RETURN POLICY

Thank you so much for shopping with us! Our goal is to make the returns process as simple as possible. With that in mind, we are excited to offer our improved and simplified return/exchange policy and process to make returning items easy!

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